$62,000.00 - $76,000.00 yearly
WholeFoods Cheshire, Connecticut, United States
Jan 07, 2020Full time
Job Description Position : Order Management Specialist – Meat/Poultry/Seafood Focus Position Summary: Team Member will perform a multitude of clerical duties for the NDC purchasing teams in support of the Stores. Will Do: Work with stores and vendors in the North East and North Atlantic Regions in a polite and professional manner to resolve any issues presented. Provide superior customer service. Work closely with internal teams to act as the liaison between the team leaders, team members, and store representatives. High volume of computer and phone work in a highly interactive environment. Answer, direct calls, and respond to calls and e-mails in a professional, courteous, and timely manner. Assist with the in-house ordering, receiving, and shipping clerical systems. Maintain store catalogs and order processing. Process store credits and support ways to reduce shrink. Review store returns in warehouse and escalate issues as needed. Assist Distribution and Buying departments in general administrative support. Perform light accounting entries. Must Have/Be: Professional telephone etiquette and superior customer service skills. Excellent communication and interpersonal skills – both written and verbal. Strong computer skills: proficiency in Microsoft Word, Excel, Outlook Solid administrative and data entry skills and experience. Knowledge/experience with EXE, OrderLink, PeopleSoft and/or warehouse knowledge/experience Ability to solve problems by collecting and analyzing information, evaluating options and responding quickly. Must be an extremely diplomatic/congenial manner when assisting with issue resolution. Must have an investigative nature. Fluently read, write, speak, and understand the English language. Ability to cope with stress in a productive manner. Ability to work a flexible schedule including weekends and holidays generally between 6 am - 5:30 pm or to completion. Able to meet deadlines and assume additional responsibilities as needed. Extremely organized and able to multi-task and prioritize. Proven ability to be a team player in a fast-paced environment. Strong work ethic, self motivated, flexible, and adaptable. Willingness to contribute ideas/suggestions to the facility. Ability to stand/walk for extended periods and lift up to 25 lbs. as needed in a refrigerated environment. Whole Foods Market Experience a plus. At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.